Refund policy

Refunds
To receive a refund or replacement product, we require a receipt or proof of purchase. Please contact sales@paleopowderseasoning.com if your order was defective or damaged and you wish to receive a refund or replacement product. Please include a description of the issue and we will process. For refunds, a credit will automatically be applied to your credit card or original method of payment, within five working days. For a replacement product, we will ship out within five working days to the original order shipping address.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@paleopowderseasoning.com.